Bruce, now known in our family as “St. Bruce,” is an excellent generator detective. After 3 years of expensive & what seemed to be unsolvable issues with our generator – an essential medical necessity during power outages – in 1 visit, Bruce inspected, solved & set up the necessary repairs for what had been a really bad installation 3 years ago when we added additional propane tanks to cover the increasingly long power outages in our area. During those 3 years, neither the (now former) propane company nor the (also now former) generator servicing company were employing technicians sufficiently trained to recognize the obvious code violations & lack of professionalism in the installation & resulting failure for the generator to have enough power to function. Bruce arranged for Phoenix Propane to redo & upgrade the tank-to-generator installation & then returned to check out that all was in order. We were so impressed with Phoenix we’ve now switched to them for our propane at half the price per gallon plus 1 less tank required – considerable savings! All communication, scheduling & information support have been excellent – professional & on time. Since Bruce is also a general electrician, we are using him for other electrical projects as needed. It is wonderful to know we have such an excellent & affordable resource!