I was having an issue with my generator not always starting up when exercising. I had three other companies come out and none of their technicians could resolve the problem. I finally called Bruce at CT Electrical Services. He not only called me back within 15 minutes, but he said he would be at my home within the next 30 minutes. He diagnosed the problem as a gas issue. He came back the next day to replace the gas regulator and the generator has been fine since.