CT Electrical was highly recommended by Generac in my area when my generator malfunctioned. I called CT and received a call back from the technician when requested. After giving him the serial number, he got back to me quickly and scheduled an appointment the same day. As a retired engineer and computer specialist, I could see he was extremely knowledgeable and diagnosed my problem within 15 minutes. He had the part to repair the generator on his truck and I was back up and running again. I highly recommend this dealer.